A bullet list of some of what is wrong at ebay: ILLEGAL for a corporation to allow a glitch or malfunction (the automatic five-star on shipping DSR for instance) that adversely impacts a user (many of those “purged” were only out of compliance by 1 star) to continue for an extended period of time without fixing it (ebay did and has admitted this, see Ebay Drags Heels In Fixing Automatic Five-Star DSRs article by Ina Steiner). This is a BREACH of the user agrrement that ebay has with the users affected by this. PAYPAL HOLDS; many (if not most) states do not allow a hold on funds of more than 10 days. Ebay has often slapped 21-day holds on sellers’ PayPal funds. A Florida man contacted the banking regulators in his state, they contacted Paypal and got his funds released. Although PayPal is not a bank, it is a money transfer entity and as such falls under the banking regulators of each state. UNLEVEL PLAYING FIELD: As has been pointed out by many people in many threads, DSRs disproportionately impact and are used against small sellers while big box retailers such as TRUS remain essentially untouched. That’s also ILLEGAL. Ebay granted itself permission to hide sellers’ listings from site visibility in the October 26, 2013 User Agreement update. This is a violation of the seller’s REASONABLE EXPECTATION because people place items on ebay with the belief that they will be made visible or be seen in order to sell them, it is aso a form of TORTIOUS INTERFERENCE. A good sharp legal mind needs to look at what’s going on at ebay (including the user agreement). Attorney general’s offices in each state are very good at that sort of thing. I am not an attorney, but like many on here I am sharp enough to know when there are some things amiss.